Privacy Statement

www.rotarycorp.com - Privacy Statement

Last Modified - July 05, 2023

Rotary Corporation (“Rotary”, “us”, “we”, or “our”) knows that you care how information about you is used and shared. As part of our commitment to customer service, Rotary strives to make you feel safe and comfortable doing business with Rotary. Here are some guidelines Rotary follows regarding our collection and use of your information – including possible Personal Information – and our efforts to keep your information private. Rotary reserves the right to modify this Privacy Policy at any time in our sole discretion.

This Privacy Policy also informs you about certain choices and rights you have associated with that data, and how you can manage the privacy of your Personal Information.

Information We Collect

Rotary may collect certain information about you in order to provide and improve our services to you.

“Personal Information” means data about a particular individual or household that identifies, relates to, describes, could be reasonably linked with, or could be used to identify that person or household (or from those and other information either in our possession or likely to come into our possession). It may also include other information that may be associated with your Personal Information, such as Generic Information (defined below), location, preferences or interests, if that information can be used to identify you, your household, or your device.

Rotary engages in primarily business-to-business services, and its collection of personal information is minimal to non-existent.

Business Information. Rotary provides business-to-business services to our commercial customers to help them meet their business needs. As such, much of the information that we collect from our customers relate to their business, including their business’ name, address, zip code, telephone number, email address, financial account information to facilitate transactions with Rotary, and other information related to their business. Additionally, Rotary may need to collect information related to an individual’s role within the company to fulfill an order or inquiry with Rotary, such as the individual’s name, title, location, telephone number, email address, other contact information, and other information.

We may also collect location-related information and information related to business purchase and product interest history.

Please note that all payment card information is passed on to our payment processor and is not stored by Rotary.

Personal Information. Rotary does not collect Personal Information. In some instances, Rotary may collect Personal Information as it relates to a business entity [See Section below titled, "How we Collect Your Information"], including: your name, address, telephone number, email address, accounts receivable, and account names. This would be through information you provide us, relating to a business.

Usage Data. We may also collect information on how you access and use our services (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our services that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. Rotary at times collects IP address, browsing history, geolocation data.

Generic Information. This includes information that does not, by itself, identify you. In some situations, Generic Information may be used or combined in a way that it identifies or reasonably relates to you, your company, or your position within your company. In those situations, such information will be treated like Business Information or Personal Information, as applicable.

At times, the type of Generic Information or Usage Data collected, as well as the combination of various types of data, including Generic information and Usage Data may qualify as Personal Information, and will be treated as Personal Information in those cases.

Cookies & Tracking Data. Rotary sometimes utilizes cookies as it related to business and purchasing preferences.

Some of the cookies we use are “strictly necessary” for the functionality of our website. Others improve the functionality of our website but are not strictly necessary. Some cookies help improve the performance of our websites (such as by gathering analytic data), while others help provide targeted services to you (like ads that you may be interested in).

Examples of Cookies and other technologies we may use include:

"Do Not Track" Browser Settings

Rotary does not use technology that recognizes a “do-not-track” signal from your web browser, because we do not track users other than for aggregate statistical purposes. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

We may track your online activities over time and across third-party Website or online services using exclusively Aggregate Information.

Third parties may collect data that relates to you. We cannot control third parties’ responses to do-not-track signals or other such mechanisms. Third parties’ use of data relating to you and responsiveness to do-not-track signals is governed by their respective privacy policies.

How We Collect Your Information

We collect information that you decide to share with us. Rotary collects information from authorized dealers through a dealer application form or when you create an online account.

Rotary collects Business Information to fulfill orders between Rotary and its commercial customers. On occasion, you may provide Personal Information within your role as an authorized dealer when, for instance, providing payment or account information. We also may collect information through the use of cookies.

How We Use Your Information

Rotary collects, processes, and uses your information to provide the services made available to you. Therefore, we collect your information for a variety of reasons, including:

• To perform a contract with you – including processing and fulfilling your orders;
• • You have otherwise given us permission to do so – for example, you will receive updates for your order, you sign up for our general newsletter, or sign up to be notified about product specials or promotions. We will not send you marketing emails without your consent; and
• • To facilitate our business or operational purposes:
• To personalize your experience by responding to individualized needs.
• To improve our website and services by gathering valuable information.
• To provide and improve customer service by responding to your customer service requests and support needs.

Personal Information Collected over the Last 12 Months

Rotary has not collected any other Personal Information within the last 12 months.

How We Disclose or Share Your Information

Rotary is not in the business of selling its customers' Personal Information to others. Rotary does not sell, rent or lease its customers' Business Information or Personal Information to third parties.

Rotary may share customer information with third parties who provide services and products to Rotary. Examples of ways in which your information may be used include, but are not limited to, the following:

• Order fulfillment – for instance, we will share your information, such as your name, your company information, address, and order information with the companies that help us ship your order to you. We may also share information with our product suppliers.
• Marketing activities including direct mail and e-mail marketing efforts.
• Database cleaning, maintenance, and analysis.
• Customer experience enhancements.
• Warranty management.
• To investigate, protect against and help prosecute individuals responsible for malicious, deceptive, fraudulent, or illegal activity involving or affecting Rotary and/or our customers. This may include disclosures to law enforcement, prosecutors, and other entities to investigate potential criminal activity and other civil violations. To comply with applicable laws, in response to a lawful and enforceable request by a law enforcement, judicial, or other public authority, or in connection with an applicable legal obligation.

We share or otherwise disclose individuals’ and business’ information to the following categories of third parties. These third parties are granted access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

• Fulfillment Providers
• Marketers (on a limited basis)
• Payment Processors

Rotary is a business-to-business service for our commercial customers, and not for individual customers. Therefore, the majority of information shared is your Business Information or Generic Information as it relates to your role within your company. For instance, we need to share your Business Information such as your name, your address and/or location information, your payment information, the items you have requested to purchase, and any other information necessary to complete your order. We may at times need to share your Generic or Usage Information, such as your IP address and/or browser information, in relation to maintaining our services, and providing you with advertisement or other marketing. At times, such Business Information or Generic information may qualify as Personal Information.

How Long We Keep Your Information

We keep your Personal Information to enable your continued use of our services, for as long as it is required in order to fulfill the relevant purposes described in this. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies, as necessary to protect our rights and interests, or as otherwise communicated to you. For example, we may retain your purchase information to facilitate fulfillment of your order and to help us respond to your inquiries. This information can be deleted at any time with a request sent to privacy@rotarycorp.com

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information from loss, misuse, and unauthorized access, alteration, disclosure, and destruction, we cannot guarantee its absolute security. By using services, you acknowledge that there are data security and privacy limitations inherent to the use of the Internet, and that the security, integrity, and privacy of any and all information exchanged between you and Rotary, or between you and other related entities, cannot be guaranteed. We cannot ensure or warrant the security of any information you transmit to us or that we store, and you do so at your own risk.

We use third-party payment processors to process any transactions you make with Rotary. The processing of those transactions is governed by the payment processors’ privacy policy and security practices. Rotary is not responsible for the third-party payment processors’ data security practices.

Children

All of Rotary’s goods and services, including our website, are intended for adult audiences. We do not offer or provide products and services for, and none of our products or services are intended for or directed to, anyone under 18. As such, children under 18 may not use our website. If you are under 18, do not attempt to register an account, purchase products, or use our services, including our Website, and do not provide us any Personal Information about yourself.

If we learn that any Personal Information of any person under the age of 18 has been collected, we will take the appropriate steps to delete this information. We do not knowingly collect Personal Information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has violated this Privacy Policy and provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we will take steps to remove that information from our servers.

Links to Other Sites

Rotarycorp.com may include links to other websites or services that are not operated by us. Please note that this Privacy Policy does not apply to those websites. This Privacy Policy does not govern the practices of third parties. Rotary is not responsible for and does not control the security or privacy when you visit those sites. Rotary encourages you to visit the privacy notices governing those sites.

California Data Protection & Privacy Rights

Rotary is a business-to-business service we offer to our commercial customers and is not meant for or provided to individual consumers. Accordingly, much of the information that Rotary collects is Business Information. Please visit https://rotarycorp.com/pages/privacy and the Privacy Policy for information about Rotary’s privacy practices related to our individual users and customers.

To the extent that Rotary collects Personal Information about Rotary customers, California residents are afforded certain rights related to their information under state law. Rotary aims to take reasonable steps to allow California residents to correct, amend, delete or limit the use of your Personal Information, and exercise other rights available under applicable law. Rotary informs you that, where applicable under relevant law, individuals may be entitled to the following:

Right to Access / Disclosure To have access to your Personal Information upon simple request – that is, you may receive a copy of such data upon receipt of a verifiable request, along with other information related to the collection or processing.

Disclosure of Direct Marketers To have access upon simple request, and free of charge, the categories and names of addresses of third parties that have received Personal Information for direct marketing purposes. Please see the “Direct Marketers Disclosure” section below for more information.

Collecting, Selling, Sharing, or Disclosing Personal Information Upon receipt of a verifiable request, to obtain a list of:

• The specific pieces of your Personal Information Rotary holds.
• The categories of Personal Information collected about you, sold to third parties, or disclosed to third parties for business purposes.
• The categories of Personal Information sold within the last 12 months.
• The categories of sources from which Personal Information is collected.
• The business or commercial purpose for collecting or selling Personal Information.
• The categories of third parties with whom Personal Information is shared, sold, or disclosed for a business purpose.

Right to Opt-Out of the Sale of Personal Information California residents have the right under the California Consumer Privacy Act (“CCPA”) to opt-out of the sale of their Personal Information under certain circumstances. As noted elsewhere, however, Rotary does not actively collect or sell individuals’ Personal Information.

Right to Deletion / “Right to be Forgotten” To obtain the deletion of your Personal Information in the situations set forth by applicable data protection law and upon receipt of a verifiable request.

Right to Data Portability To have your Personal Information directly transferred by us to a third-party processor of your choice (where technically feasible; may be limited to situations when processing is based on your consent).

Right to Non-Discrimination As defined under relevant law, you have a right to non-discrimination in the Services or quality of Services you receive from us for exercising your rights.

Please contact us at the information in “Contact Us” Section below in relation to exercising these rights. Note that we may ask you to verify your identity before responding to such requests.

If you are a California resident, you have the right to request information from us regarding the manner in which we share certain categories of Personal Information with third parties for their direct marketing purposes, in addition to the rights set forth above. Under California law, you have the right to send us a request at the designated address listed below to receive the following information:

• The categories of information we disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year;
• The names and addresses of the third parties that received the information; and
• If the nature of the third party’s business cannot be determined from their name, examples of the products or services marketed.

To make such a request, please provide sufficient information for us to determine if this applies to you, and attest to the fact that you are a California resident. Please also provide a current California address for our response. You may make this request in writing to us at the below address. Any such request must include “California Privacy Rights Request” in the first line of the description, and include your name, street address, city, state and ZIP code. Please note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through the address provided for this purpose below.

Note that responsive information may be provided in a standardized format that is not specific to you.

Updates to this Privacy Policy

From time to time, Rotary may modify this Privacy Policy. The most current version of our Privacy Policy is accessible on our website at all times. In the future, we may need or choose to change this Privacy Policy, and we reserve the right to make changes to our Privacy Policy at any time and at our sole discretion. We will post any changes to our Privacy Policy on this page and note the effective date so that you are always aware of what information we collect and how we use it. If we materially change our practices regarding collection or use of your Personal Information, your Personal Information will continue to be governed by the Privacy Policy under which it was collected unless you have been provided notice, and have not objected to, such change.

Submitting a Verifiable Request to Rotary

As mentioned above, California residents have certain rights to access, delete, or otherwise control the use, collection, and/or disclosure of their information. Rotary will respond to an individual’s “verifiable request” to exercise his or her rights under such laws – that is, where Rotary has received a request purporting to be from a particular individual, and Rotary has been able to verify the individual’s identity. The need to verify an individual’s identity is critical to protecting your information, and ensuring that your information is not shared with anyone pretending to be you or someone who is not authorized to act as your agent on your behalf.

You may submit a verifiable request via our email address, mailing address, or toll-free number, listed in the “Contact Us” section below. Rotary will ask you to provide information about yourself so that we can verify your identity as part of this process. This information may include your name, your address, your account information, and any other information deemed necessary by Rotary to reasonably verify your identity, to ensure that your information is not shared with anyone impersonating you.

We may ask for additional information if we have difficulty confirming your identity. We will not share your information or honor other requests in those situations in which we are unable to confirm a request for your information is a “verifiable request.”

Under California law a consumer can appoint an “authorized agent” to make certain verifiable requests upon their behalf, such as the right to know what information we collect about the consumer or to request deletion of the consumer’s information. Because the security and privacy of your information is paramount, we will ask that you identify and provide permission in writing for such persons to act as your authorized agent and exercise your applicable rights under California law in such situations. This may require us to contact you directly and alert you that an individual has claimed to be your agent and is attempting to access or delete your information. We will also independently verify your identity to ensure that an unauthorized person is not attempting to impersonate you and exercise your rights without authorization. We will not share your information or honor any other requests in those situations where you cannot or do not grant permission in writing for an identified authorized agent to act on your behalf, or where we cannot independently verify your identity.

Contact us: privacy@rotarycorp.com

Rotary's Rights

Except as provided for in the Dispute Resolution – Mandatory Arbitration and Class Action Waiver provision herein, to the full extent permissible by applicable law, Rotary reserves all rights and remedies available to it in law or equity. Waiver by Rotary, or inaction by Rotary with respect to your breach of any provision of this Privacy Policy, or failure of Rotary to enforce any provision of this Privacy Policy will not be deemed a waiver of future compliance therewith or a course of performance modifying such provision, and such provision will remain in full force and effect as written.

International Visitors and Transfers of Your Information

The Website is hosted in the United States and is intended for visitors located within the United States. Laws governing data collection and use in other regions of the world may differ from U.S. law. If you are visiting this website or utilizing or attempting to utilize our services from a country other than the United States, the various communications you send and receive will necessarily result in the transfer of information across international boundaries to the United States. This includes transmissions containing your Personal Information.

If you are located in the European Union you should be aware that information you provide or which is otherwise collected on this website or through any services rendered may be transferred to countries (including the United States) which do not have data protection laws deemed as adequate as those in the European Union.

How to Contact Us

If you have questions about this privacy statement, the practices of this site or your dealings with this site, please contact us using the information below. You may also opt out by visiting rotarycorp.com, by calling 800.841.3989, or by mailing/emailing a letter to the addresses shown below:

PO BOX 747
Glennville, Georgia 30427
United States

privacy@rotarycorp.com

Difficulty Accessing Our Privacy Policy

Individuals with disabilities who are unable to usefully access our Privacy Policy online may contact us at the above-listed contact information to inquire how they can obtain a copy of our policy in another, more easily readable format.

Notice to California Applicants and Employees